Doctor Software

Healthcare transformations are happening at a startling pace, mainly due to significant innovations and the use of advanced technologies. Doctors must work to the best of their ability to save a human life, maintain health, and alleviate suffering. Most doctors may not be very open to accepting changes. However, there is no going back; they must adapt or perish. Doctors have to work under stressful conditions – creating treatment plans, providing patient care, scheduling administrative work, and staying up-to-date with the latest in medicine. They are the miracle workers and have their hands full at any given time. Doctors must apply software to reduce workload. Stress and health are interconnected. De-stressing must start with a doctor, then convincing a patient on the benefits of de-stressing becomes easy.

Corporate Health Management

Human resources across an organization have a vital role to play, and they must be looked after for the long-term success of an organization. Hence, the corporate sector is increasingly looking at promoting and protecting its employees; a doctor has a unique opportunity to become a trusted partner to a company through knowledge of global health risks and evidence-based mitigation strategies. Through Genamet, doctors can help companies resume their work activities and ensure employees' return to work adhere to strict guidelines – screening, social distancing, personal hygiene, travel policies, and workplace testing.

Healthcare Software Projections in India

Increasing digitization in the healthcare sector and expectations from patients for value-based care is expected to accelerate the growth of the healthcare IT market over the next seven years. Technology can provide a competitive advantage to a doctor. Challenges such as increase in cost, a rise in chronic disease, and demand for easily accessible and affordable healthcare can be surmounted only through technology. With technology at the core of a care model, doctors can achieve the goals of better healthcare operations, improved quality of treatment, adequate security of patient data, easily accessible and nominal healthcare, quicker and more competently than their competitors.

Patient Portal

Patients can access their medical records in the patient portal. They can print prescriptions, receipts and other pertinent information from the comfort of their house. Record keeping from a patient’s perspective becomes that much easier and simpler.

Medical Software and Patient Care

Genamet's medical software provides a seamless and consistent patient care experience, supporting doctors to make knowledge-based decisions. Doctors are increasingly using our software to improve the quality and effectiveness of healthcare. Our software decreases costs and medical inaccuracies while enhancing the efficiency of clinical processes.

Workflow Optimization for Better Clinical Management

Taking care of patients is a full-time service; doctors have to put up with the long hours of overtime. The work environment influences an individual's performance; for doctors, it is even more critical. Empathy, ability to focus, attention-to-detail are attributes that will have a bearing on human lives and health. With Genamet, optimizing the work environment becomes easy, and a doctor can create a better medical work environment.

Online Doctor Consultation

The healthcare sector must continuously change to accommodate new technology and integrate new treatments. The availability of devices such as mobile phones and tablets has enabled the online delivery of patient care. Genamet has a wide array of features that translate into positive changes for doctors – better access to patients, improved personalization of care to meet each patient's requirements, and less expense.

Cloud Computing is Shaping the Future of Healthcare Sector

The adoption of cloud computing has continuously transformed the way doctors deliver high-quality and affordable services to their patients. The impact of cloud computing on patient care is projected to be more reliable over the next five years. Genamet supports doctors in combining trusted and powerful cloud capabilities to deliver improved experiences, insights, and effective care.

Digital Technology is Revolutionizing Healthcare

Though digital transformation has a significant impact on healthcare, it is not being harnessed effectively across all facets of the domain. Technology can still play an active role in documentation management and communication, along with improving process efficiency. Doctors can now directly save all information in electronic medical records, by using a mobile phone. If used effectively, app technology can ensure the smooth transfer of patient medical history between various healthcare institutions.

Doctor software should be intuitive, easy-to-use and serve the purpose of capturing patient symptoms and clinical notes well.

Best Practices in Healthcare

To provide high-quality care, a doctor's clinic must be efficient and well-operated; it would not be feasible for a doctor to run an unprofitable practice. Genamet helps in hiring, training, and managing personnel; every staff contributes to the overall patient experience. Eliminating waste can decrease costs and improve safety. Increasingly healthcare practices are adopting a customer-centric approach; a positive customer experience will ensure customer loyalty. The Genamet doctor software precisely aims to do that by creating an user interface that is flexible and covers all aspects of the doctor-patient engagement.

Electronic Medical Records

Genamet’s easy and resourceful Electronic Medical Records solution makes documentation of any clinical information a natural process. Doctors can easily view patient summaries, develop detailed case notes using bespoke templates, prescribe medicines, conduct investigation, and many other activities from a specific screen. Genamet offers a totally customizable and comprehensive solution for managing the health records of patients. Providers have the ability to use a custom built form or a standard form to document a clinical interaction. The choice of a standard or a customizable form can be done at a patient level. For example, first time interactions can be documented in a custom form while follow-ups can be noted in a simple form. Providers have access to patient case histories and can chart case notes using any of the forms. Investigations, immunizations and prescriptions can all be documented from the same screen.

Charting made easy: what makes charting in Genamet so easy and intuitive?

As a provider you wish to document all facts quickly and easily. We respect the fact that you may want to use a variety of forms relating to your specialization for different patients. You have access to charting forms that you normally use> At Genamet we strongly believe that “one size does not fit all”. You can have your own custom form built that will be accessible only to you as a provider.

It enables doctors to have an accurate insight into a patient’s clinical summary, existing medications, allergies, lab outcomes as graphical charts, medical history, and personal habits. Each doctor’s charting preferences can be unique.

Simply put, our case notes are detailed and quicker than creating a draft. Our templates cover various facets of interaction, such as chief complaints, physical examination, vitals & progress measures, examination, treatment, clinical reminders, diagnosis, and risk evaluation. Every doctor’s workflow varies; they can select from several pre-defined templates or get them customized without any additional cost. Patient’s data is always available to the provider at any time. Patient records can be shared with the patient as deemed fit by the provider.

Prescribing medicines, documenting procedure details, administering immunizations is faster with our system. You can take a demo to get convinced of the actual flexibility and swiftness of the solution. Specific features in the EMR facilitate efficient management of patient follow-ups, be it a single follow-up or part of current care.

Practice Management

Genamet offers a comprehensive practice management solution. We help doctors manage their practice, work, and revenue, supporting them to streamline their health practice.

Our software addresses actual issues to ensure smooth functioning of your practice:

Communicate with patients through emails, SMS and mobile apps, using multiple software tools that manage different aspects of your practice
Existing software solutions are expensive
Non-availability of trained resources
Cater to requirements of mobile-centric patient expectations
Decrease revenue loss due to a patient not showing up

Genamet offers a cloud-based clinic management system that enables providers with the ability to oversee patient care, enhance the patient experience, and decrease revenue leakage, seamless billing & paperless workflow. Our comprehensive, innovative & cost-effective solution is scalable as your business expands.

Appointment Booking and Scheduling

Genamet efficiently manages your work with user-friendly appointment scheduling, automatic reminders, bespoke calendar views, color coding, and simple scheduling. Doctors can enjoy minimal paperwork and streamline their day with an intuitive appointment scheduler. The software caters to the requirements of an individual practitioner or a large clinic alike.

Monitor the efficiency of patients' queue and assess patients waiting for their appointment at a glance. Establish procedures for follow up of patients, treatment packages, non-working days, and reschedule results using our innovative software for doctors.

Automatic reminders to minimize no-shows
Patients receive SMS reminders about their appointment so that no-shows can be minimized.
Custom calendar views.
Daily, weekly and monthly views of calendar is available for providers.
Easy appointment booking
Genamet’s booking widget is available on the provider’s minisite at all times.

Plans & Pricing

At Genamet a variety of pricing options are available

Schedule a demo

Big Data and Patient Care

With Genamet, doctors can collect health data from various sources, including electronic health records (EHRs), medical imaging, payor records, pharmaceutical research, and healthcare big data for informed decision making. Over a period, the analysis of evidence-based information will enable doctors to improve efficiency and fine-tune their understanding of the best practices related to any disease, illness, or injury.

Reports & Analytics

Transforming raw data into information, that's what Genamet, does; providing doctors insight on the performance of their clinic in an interactive, powerful, and intelligent way. Our analysis module consists of a robust report creator with several options to describe many types of reports. Reports such as inventory management, financial assessment, employee performance, clinic operations, clinical research, severe illness trends, etc. are available on a unique graphical dashboard.

OPD

Genamet’s telemedicine platform enables doctors to provide complete services to OPD patients. We virtualize your overall clinic through our software; a doctor can set up online appointments, oversee time slots, offer consultation to diverse patients through text or video call, and send prescriptions. It would be easier to process all payments and invoices. Operating an OPD is a considerable task, and it needs substantial effort. Our software can be up and running within a day and bolster your OPD capacity and accelerate the process. Telemedicine services, especially during times of pandemic related lockdown, will be an excellent means for patients to benefit from healthcare services without having to visit a clinic or lose valuable time.

Online Web Presence

A minisite provides a doctor with an online presence that does not depend on an aggregator. It is independent and is custom built for every provider or clinic. Providers can opt for a single page minisite or a multiple pages site. The minisite can be multilingual as well and providers doctors with a forum where they can showcase pictures, videos and articles besides write blogs. A search friendly and optimized minisite is the solution to reducing the cost of patient referrals.

Billing Software

Doctors can efficiently automate and streamline their invoice and billing process using Genamet’s billing software. This cloud-based software ensures doctors can access patient data securely from any location, on any connected device.

Telemedicine in healthcare

At present, telemedicine is gaining greater credibility in the healthcare sector; through Genamet, patients can connect with doctors using mobile devices wherever and whenever required. Doctors can remotely monitor a patient’s symptoms via a video chat, diagnose an illness, and prescribe medicines if needed. The entire process is quick, easy, and reliable!

Terms of Service

Before proceeding to use the site please read and familiarize yourself with the website terms of service. Using the site and/or any of the services, signing up for an account, digitally accepting the terms of use or using the services offered by Genamet means that you are consenting to these terms of use and the privacy policy of Genamet and are bound by them. Please do not use the site if you do not accept the terms of service.

We will post any revisions here with an effective date and in case we make significant changes to these terms of service, we may notify you by sending an email or any other means as deemed appropriate

Genamet is a healthcare platform developed, managed, and owned by Wisdomleaf Technologies Private Limited, a company incorporated in India. Genamet offers Practice and Clinic Management Software on a SaaS (software as a service) model. Software is licensed to Tenants. No title or intellectual property rights of the software is transferred.

These terms of use are a legally binding agreement between you (Tenant, Tenant’s users, users of Genamet and its services, member, subscriber) and Wisdomleaf Technologies Private Limited, Bangalore India (absolute owner of Genamet and its services). Genamet and its services are available to individuals aged 18 years and above and legal entities

1. Website Owner

Genamet and the services offered by Genamet are operated by Wisdomleaf Technologies (P) Ltd, registered in India under company number U72200KA2003PTC032027 with registered office at 71/1 Margosa Road, Malleswaram, Bangalore 560 055. You can contact us solutions@genamet.com.

2. Tenant and User

These Terms of Use apply to the Tenant, Tenant Admin, Tenant Users, Tenant Staff and all other users created and managed by the Tenant. “Tenant” can mean an individual or business entity. It includes Tenant Account admin/owner, owner of the Practice, employees, agents, vendors, consultants, suppliers, providers, doctors, staff, contractors, or other service providers who are granted access to the Tenant’s account with the authorization of the Tenant Account admin/owner. The Tenant is responsible for the obligations and activities under the Account as well as the obligations and activities of all Users and Team Members within the Account. The terms of use also apply to all non-tenant users such as clients/patients of Tenants and all users who access www.genamet.com and its services.

Access or licenses would be provided to the number of users (providers and staff) in line with subscription chosen. The Tenant admin is considered as a provider license. Each user can be accessed by one individual. Passwords should not be shared with anyone else, and the Tenant is entirely responsible for ensuring that use of Genamet and services offered by Genamet is in compliance with all existing laws and regulations. Genamet grants the Tenant with a revocable license to access and use the Service specifically as set in the terms of use. Tenant consents to pay the subscription fee and all such fee that is applicable to the use of Genamet’ s services. The fee depends on the plan chosen and not on the usage. Subscription fee and all other fees are collected through a PCI compliant payment gateway. Genamet is not responsible for any loss or damage due to the use of such payment gateway.

“User(s)” means the Tenant, Tenant Admin, Providers, Staff, Team Member, Tenant’s clients or patients, Tenant Admin, Providers, Staff, Consultants and other users created by the Tenant. User also includes non-Tenants who use Genamet and the services provided by Genamet.

3. Setting up an account

Tenant will have to set-up an account to start using Genamet or its services. Tenant shall provide complete, accurate and the most updated information to Genamet while setting up the account and thereafter while using the settings page and all in all other places where information is required. Tenant (and Tenant’s users) are responsible for the security of their usernames and passwords. Tenant undertakes to notify Genamet immediately in the event of any unauthorised access to the Tenant’s account, username, or password.

4. Mini website Service for Tenants

Genamet allows Tenant admins the ability to create and publish a mini website for their practice. The domain name of the mini website will be:

www.

If the Tenant admin has a domain of their choice, they can connect that existing domain to the mini website created using Genamet.

4.1 Content

The Tenant confirms ownership and authorship of all content uploaded on the mini website. All such content should not be blasphemous, inflammatory, fraudulent, scurrilous, damaging, derogatory, disparaging, ethnically unacceptable, promote animosity, abusive, exhibit pornographic content, or be against any country/ethnic group and cause incitement. The ownership of all such content submitted and published on the Tenant’s mini-website vests with the Tenant. The Tenant is responsible for the accuracy and completeness of such content. The Tenant mini website may offer the option of online appointment bookings. Genamet takes no responsibility for the accuracy of the available slots, fees, online payment and other details. Genamet also takes no responsibility for any misconduct by the Tenant or inappropriate treatment provided by the Tenant. Cancellation and refund policies are independently determined by each Tenant. The Tenant agrees to keep Genamet indemnified against any claim that may arise from the breach of an individual, business owner or business entity’s intellectual property rights.

4.2 Intellectual Property Rights

The Tenant must ensure that the content so published does not infringe on the intellectual property rights of any third party, be it an individual, business owner or a business entity. All content submitted & subsequently published on the Tenant’s mini website (including that of all providers and staff under the Tenant license) would automatically mean that the Tenant has granted a royalty-free world-wide license to Genamet to modify, replicate, reproduce, analyse and publish the Tenant’s content for the purpose of displaying, distributing and promoting the mini-website. A third party cannot copy the contents of the Tenant mini website.

4.3 Termination of Tenant Account

The mini website remains operational till the Tenant account remains current. Termination of the Tenant account would automatically close the mini website of the Tenant.

4.4 Authenticity of content

Genamet is not responsible in any manner for the accuracy, authenticity, or completeness of any information or personal information/data uploaded by the Tenant in the respective mini website such as, but not limited to services offered, academic qualifications, highlights, service fees, timings, and locations among others. All visitors and users of Genamet should make efforts on their own to verify the information provided by the Tenant

4.5 Site traffic

Traffic in the Tenant website is assigned to Genamet who can utilise any third-party service(s) to monitor, measure and analyse traffic.

4.6 Warranties

Wisdomleaf Technologies Private Limited provides access to Genamet and its services without warranty of any kind (express or implied) and on an ‘As Is” basis. Genamet does not provide or make any representation, warranty, or guarantee, be it express or implied, about the accuracy and completeness of any such content, data or information. The Tenant must delete any content that is not compliant legally. Genamet reserves the right to delete/modify any content that is deemed unacceptable and if such acts are repeated, terminate the Tenant or suspend the Tenant’s mini website at the sole discretion of Genamet. The content should not contain any links to any other website or service that competes with Genamet.Tenant is exclusively responsible for all acts or omissions in connection with the use of Genamet and its services including incomplete, inaccurate or missing information. The Tenant and all users of Genamet and its services agree that the contents in the site or the Tenant mini websites are not to be taken as professional medical or healthcare advice. The Tenant and the users should not rely on the content without independent corroboration and confirmation by independent medical practitioners. Wisdomleaf Technologies assumes no liability or responsibility for any medical advice, prescription, doctor summary and recommendations among others delivered through Genamet or its services. Genamet provides no warranties that its services meet the compliance standards required locally.

4.7 Attribution

Genamet may, at its own discretion display attribution text or links such as Powered by Genamet in the Tenant website, prescription, invoice, receipt, emails, SMS and other places as necessary. These attributions cannot be deleted, altered, modified or defaced. Genamet has the right to list a Tenant as a client in www.genamet.com. Tenant agrees to waive moral and privacy rights, and rights of attribution. We may use such listing and modify it as necessary and promote and distribute in advertisements, publicity material and other works at Genamet’ s sole discretion.

5. Indemnity for Infringement of intellectual property rights of third parties

The Tenant agrees to indemnify Genamet and holds Wisdomleaf Technologies Private Limited, its Directors, Employees, Consultants, Agents, Affiliates, Representatives and Suppliers harmless from all third party claims or loss (including direct, indirect or reputational) incurred as a result of any infringement of the intellectual property rights of any person or business entity by the Tenant or any unauthorised person or third party using the Tenant’s account with or without the knowledge of the Tenant. The Tenant agrees to provide adequate assistance at the Tenant’s expense to defend any such claim, cost, or liability. Tenant should ensure that no private content is publicly available through the mini website or the Tenant provider portal. Genamet takes no responsibility for any content provided by the Tenant. Content available in public will be indexed by search engines

6. Restrictions on use

6.1 Ownership of Intellectual Property

Tenant or any user will not copy, sell, reproduce, display, distribute, or republish any content that violates the intellectual property including patent, copyright, trademark, trade secret, privacy or proprietary rights of Genamet or any third party or report any content in anyway other than as listed or intended to be listed. Wisdomleaf Technologies Private Limited is the owner/ licenser of all intellectual property rights in the site and the material published in it including all rights, title and patents, inventions, copyrights, trademarks, trade secrets and all other intellectual property relating to the website and the services provided by the Website including product names, marks, logos, symbols, domain names, tag lines used in the website.

6.2 License to Tenant

Genamet allows the Tenant to upload, download, store content as text, videos, information, audios, images etc. The Tenant is the owner of the content created and stored by the Tenant. The Tenant confirms that such data belongs to the Tenant and has been received in a legal manner. No data may be unlawfully received or stored, and the Tenant is absolutely responsible for the consequences arising out of such illegal activities. Tenant cannot license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available Genamet (website account or mobile app account or Genamet services) to any third party.

6.3 Ownership of client/patient data

The Tenant is the absolute owner of all data pertaining to the patients/clients of the Tenant. The Tenant grants Genamet permission to access, copy, distribute, share, transmit, and publicly display the content of the Tenant’s account as required for the purpose of providing the service to the Tenant. When using Genamet or the services provided by Genamet, a small fee may be applicable if the Tenant would like us to provide a copy of the Tenant’s data. In certain cases, analysis of the Tenant owned data might be published as reports or the Tenant owned data provided to third parties in an anonymised manner. No personal identifiers would be made available.

6.4 Disclosure of Tenant personal details

As part of a re-organisation or a sale, Wisdomleaf Technologies may disclose the Tenant’s personal details (but not that of the Tenant’s clients/patients) to another third party. The third party, in the event of a sale, enjoys the same rights as that of Wisdomleaf Technologies Private Limited.

6.5 Tenant and user responsibilities

6.5.1 Tenant will ensure that credentials assigned to a user is not shared with another member within the Tenant’s practice. Tenant will put in place adequate precautions to prevent unauthorised access to Genamet and its services and prevent hacking and defacing of the website. The Tenant also undertakes to ensure that multiple people do not access the same user account. The Tenant is responsible for maintaining the confidentiality of the password and other user credentials that the Tenant creates while accessing the services provided by Genamet. Damages incurred due to passwords being disclosed will remain the responsibility of the Tenant.

6.5.2 Tenant will not use Genamet and its services for any unlawful, abusive, threatening and libellous activities.

6.5.3 Tenant will not post jobs in the Tenant mini website or elsewhere in Genamet.

6.5.4The Tenant will not transmit spyware or any software with virus, worm, time bomb, trojan horse or any malicious program.

6.5.5 No user may impersonate or misrepresent or attempt to gain unauthorised access to the account of any Tenant of Genamet or cause others from using Genamet or its services.

6.5.6 No user can launch web crawlers or web spiders or cause undue burden on Genamet servers using programs to hinder the normal working of Genamet and its services. Tenant cannot reverse engineer, decompile, disassemble or modify the services provided by Genamet.

6.5.7 Tenant takes responsibility for the acts of the Tenant’s users, clients, and patients. The Tenant account may be terminated for violation of the terms of use, fraud, misuse, falsification, or violation of law.

6.5.8 Genamet communicates with the Tenant using the phone number and email provided by the Tenant. Tenant should keep their details always updated. Tenant and Tenant’s users and all other users agree to receive communication over email or any other means of electronic communication such as WhatsApp and Skype, among others. All communication to Genamet may be sent as an email to solutions@genamet.com

6.5.9 Any password, OTP (one time password), users name or any other piece of information that is provided to you as part of our security procedures is confidential and specific to you. Such information should not be shared with anyone else.

6.5.10 Tenant and users of the Tenant’s Teleconsulting feature are responsible for appropriate conduct while using the Teleconsulting feature offered by Genamet. The Teleconsulting feature should not be used for illegal or unauthorised or criminal activities.

7. Patient Portal

Tenant practice created health records are available to the patient/client in the patient portal after due authentication. Genamet does not validate the information provided by Tenant. To correct discrepancies, please contact the respective practitioners.

8. Billing and Subscription plans

a) All charges associated with your subscription plan are payable in advance for the month unless it is a free trial plan.

b) You authorize us or our authorized agents to bill your credit card upon your subscription to the service.

c) We may use a third-party service provider to manage credit card and other payment processing. Such a service provider is not permitted to store, retain or use your personal information except to process your credit card payment.

d) No refunds shall be applicable for the non-use of a service once you have signed up for a paid subscription. All subscription charges are non-refundable unless specified otherwise.

e) A grace period of two calendar days would be given if the payment towards subscription charges is not paid on the due day. After that we will suspend your access to the use of the services until we receive your payment towards subscription charges. The amount will be restored only on payment of a restoration fee of $25.

f) Requests for your data stored in Genamet’s servers would attract an additional one-time fee of $100.

g) Upgrades and downgrades are possible. Downgrading may cause loss of features and reduce the number of users who can access Genamet’ s services. Downgrading will become effective from the date of the next payment due and no pro-rata refunds would be provided for non-use of any feature till the payment due date. In the case of an upgrade, the account will be automatically upgraded the same day and the amount charged accordingly.

h) Subscription charges do not include taxes, government levies, VAT, GST, with-holding taxes. Taxes as applicable would be charged. We will invoice you for applicable taxes and you agree to pay such taxes if invoiced.

9. Support

Genamet aims to excel in providing support to Tenants and their users. Tenants may raise a support request ticket by sending a mail to solutions@genamet.com. All such support emails are sought to be responded within two business, days. Genamet support staff may contact the Tenant or the user by email, phone, Skype, chat, WhatsApp or any other means depending on Genamet’ s prevailing support policies. Support is available on weekdays between 10 am IST and 7 PM IST and between 10 am IST to 2 PM IST on weekends.

To resolve a support ticket, Genamet may require well documented examples of the alleged issue at hand. This will help in replication of the alleged error under practical conditions. Any defect caused due to inappropriate use or unauthorised use or due to defects in the Tenant’s network or computer or caused by an external software over which Genamet has no control will not be addressed.

10. Assigning the agreement

In the event of a sale, transfer, merger, acquisition, sale of assets or a reorganisation, this agreement can be assigned partially or fully at the sole discretion of Genamet. The Tenant cannot assign, sub license, or transfer this agreement or account without our written consent.

11. Dispute Resolution

Genamet aims to prevent any dispute with Tenants. Users may send an email to solutions@genamet.com with complete details of their account and the issue that needs resolution. We strive to resolve all issues within a reasonable period and in an amicable manner. If any action or proceeding is brought in connection with the agreement, the venue of such action shall be the courts in the city of Bangalore, State of Karnataka, India.

12. Restrictions

From time to time we may restrict access to all or some parts of the site and services to registered users. We also reserve the right to restrict access to the site/service offered by the site if in our opinion, you use the site in contravention of the terms of service.

13. Availability of Genamet and its services

In rare instances Genamet and its services may not be available due to circumstances that are beyond our control such as acts of God, acts of Government, acts of terror, labour problems or technology breakdown. Genamet does not claim that the services provided by Genamet (and its services) are continuous, virus free and error free. Access may not be available during planned or emergency maintenance or during upgrades. All planned maintenance will be scheduled at a non-peak time for the majority of our clients. No compensation or damages or refund is payable for direct, indirect and consequential loss to a Tenant or user for any kind of service interruption. Irrespective of whether the Tenant account is terminated because of non-payment of subscription fee or by Genamet, or by you, or by Genamet, no refund of previously paid amounts is possible. The Tenant continues to be liable for any previously unpaid amounts owed to Genamet.

14. Termination

Genamet grants the Tenant a non-exclusive and non-transferable limited right to access and use the services for internal business purposes only. Access to the services may be terminated at any time without any notice. Access and use of these services cease at the end of the trial period unless the Tenant completes the subscription order. Information that is entered by the Tenant during the trial period will be permanently lost unless a subscription order is completed.

Genamet at its sole discretion may suspend or in some cases terminate a Tenant account if the agreement on terms of use is breached or if Genamet and/or its services are wrongfully used (such as wrongful use of Genamet, inappropriate content, criminal purposes, wrong facts, violation of confidentiality, privacy, security or integrity). If a subscription remains unpaid, the account will be blocked after a period of 3 days from the due date. Two more attempts to obtain payment will be made in the next 7 days, after which the account will be permanently terminated. The Tenant account may also be terminated if the Tenant does not accept any changes to the Terms of use. Access to all data (including files) would be no longer available if the account is terminated. In the case of cancellation of subscription or account termination, all content and data will be deleted within 180 days from the date of account termination. Genamet is not responsible for any loss of data due to account suspension or termination. In the case of account termination due to non-payment of subscription, the Tenant may request for the Clinic data of the Tenant’s practice which will be made available within 90 days of the request as a CSV file. Such requests have to be made within 180 days of account termination by sending a mail to solutions@genamet.com by providing all details of the account. If the account is terminated for any reason other than non-payment of subscription, Genamet is not obligated to provide the Tenant data. Obligations under indemnity and intellectual property rights remain valid post termination as well. On termination, all licenses, software and the service will automatically terminate. Reinstatement of a Terminated account will attract a fee of US$50.

15. Severability

Any provision in the terms of use that Is deemed invalid, void or illegal shall not invalidate other provisions of the agreement. All other provisions remain valid and in force.

16. Other conditions

a) Genamet is not responsible for any third-party sites that are linked from Genamet or Tenant’s mini websites.

b) Genamet has the right to modify the services offered from time to time for any reason, at its sole discretion.

c) Genamet will not use, retain, disclose, share or sell any Personal Information except for performing the obligations under these Terms of Service except if required by law or by a court order.

d) Tenant is responsible for obtaining consent from patients/clients for collecting and storing their personal information in Genamet and its services.

e) There are no third-party beneficiaries created by this agreement. A Tenant does not become an employee, agent, partner or franchise of Genamet or Wisdomleaf Technologies Private Limited.

f) Genamet may engage with third party providers for integrating their services and making the integrated service available to the Tenant. Genamet takes no responsibility for any acts of omission by such third parties. The Tenant shall keep Genamet indemnified for any loss, damages, claims, expenses suffered due to such acts by the third parties.

g) Genamet may add new services and charge for these services separately.

h) Tenant will ensure payments on time and ensure that your credit or debit cards or other payment instruments continue to be valid.

i) Tenant cannot sell, assign, sublicense, rent, lease or transfer the license provided by Genamet. You cannot translate, disassemble, decompile, reverse assemble, reverse engineer all or any part of the Service.

j) Genamet is not responsible for delay in delivery of email and SMS.

k) Genamet reserves the right to modify or terminate any provision of the terms of use and at any time and at its sole discretion.

l) Genamet may update or change the terms of use or this agreement from time to time. You are deemed to have accepted any revisions or changes if Tenant or user accesses Genamet or its services after the terms are updated/changed.

m) Genamet will permit access to the Tenant’s health information and data to its system developers (including employees, suppliers, contractors) with appropriate confidentiality agreements in place.

n) Genamet reserves the right to revise the subscription rates by giving 30 days prior notice through a notice in the website or through an email.

Who Can Use Genamet?