Is there any truth in the statement that better data leads to better care? Hospitals and public health authorities are increasingly using data to drive decisions about patient care, public health, preventive care, and operational efficiency. Data is collected and analysed in a centralised fashion to support both tactical and strategic healthcare decisions. Data is leading to life altering outcomes. Data is used to support impactful decision making. Actionable insights are being drawn out of both structured and unstructured data that is generated in the healthcare industry. Healthcare analytics helps in preventing medical conditions while keeping costs under control while improving the quality of life. The hospital should focus on deriving meaningful inputs from the massive amounts of data that resides in a Hospital Management System. Analysis of the data leads to developing models that can be prescriptive, predictive, or descriptive. Analytics improves data collaboration and hospital processes.
One experience most of us can relate to is the inordinate delay that we see in most hospitals while discharging a patient. Our experience can be as an inpatient or while taking care of a friend or relative who has been through a hospital stay as a patient. If the process of admission is bad, then the experience during discharge is even worse. A good Hospital Management System can significantly help improve patient care besides improving the operational efficiency of the hospital.
A centralised and integrated system for collecting and collating data, storing it, retrieving it as required and using appropriate tools to analyse patient data is one of the key advantages of using a Hospital Management System. The centralisation of patient data helps also in improving the quality of care that is provided to the patient. Using it can greatly improve transparency and reduce clinical errors. Multiple staff have access to this centralised patient data as and when needed. In the long run, it is always cheaper and reliable to adopt a good Hospital Management System in a robust IT infrastructure setting than use separate applications to cover various aspects of the hospital processes or continuing to maintain paper records.
There will always be differences or what is better known as diversity among the members of your Medical Association on parameters such as gender, sexual orientation, physical proficiency, demography, social and cultural traits, ethnicity, and political affiliations. Each member of your Association is unique.
How should Medical Societies and Associations increase member engagement and stickiness after the pandemic?
Medical Societies have been facing tough and turbulent times ever since we saw the Covid pandemic taking root across the world. Medical Societies have faced severe loss in revenue since the first quarter of 2020. In-person events such as conferences, seminars, training programs which are normally a money spinner for the Societies have not been held. In some cases, Medical Societies ended up cancelling scheduled in-person events due to sudden surges in infections driven by new variants such as Delta and Omicron that could not be predicted in advance. Over the years Medical Societies have contributed in improving patient care and healthcare infrastructure by working with the Government and Public Health authorities. The loss in revenue has impacted the ability of Medical Societies to contribute to these areas. Additionally, the ability of the Medical Society to spend on improving member connect is also severely impacted. It is therefore important for the Medical Societies to engage with members better to attract and retain members.
Medical Associations contribute immensely to their members. Members of the Medical Associations comprise of doctors and health professionals who have specialised in a particular stream of medicine such as Psychiatry, Endocrinology, Neurology, Cosmetology and Psychology, among others. Members have advanced academic qualifications in their area of specialisation. Affinity is one of the hallmarks of what binds an Association with its members. In the case of medical Associations and Societies (we use these words interchangeably), the binding link in most cases becomes the area of specialisation and practice.
Technological innovation makes it possible for us to do many things more efficiently and effectively. One area that has been significantly impacted by cutting-edge developments, specifically in the digital sphere, is healthcare. Today, nurses no longer need to dive into piles of patient records to verify information since these can be accessed on client management software with just a click of the mouse.
The crisis caused by the rapid spread of the Covid-19 virus has severely impacted the functioning of the medical fraternity. The several months long lockdown meant that patients were unable to seek treatment for their ailments and elective surgeries were getting delayed. Patients sought only emergency care. Not only were doctors and hospitals busy with the crisis caused by the constant flow of patients inflicted with the virus but we also saw patients hesitating to seek appointments with their doctors due to the fear of contracting the virus. This is where Teleconsulting or Video Consulting became more popular as a means of replacing in-person consultation. After a year, both doctors and patients ask alike if Teleconsulting can ever replace or be a substitute for in-person consultation. The answer would be ‘maybe in some cases”.
For a clinic, patient empowerment can be quite challenging. There is a constant demand for investing in continuous improvement and patient empowerment is not only related to patient engagement, nor is it about offering service with a reactive thought process. It reflects support to the patient at varying levels and reducing the crisis moment for them in addition to decision making that backs the strategies. A systemic approach, excellent policy, effective patient care, and transparency in healthcare are required. To boost operational efficiency and have more control over the patient care process, a clinic must have useful doctor software.