The Doctor’s Secretary/Assistant or the Clinic Front Office/Receptionist uses the app to schedule patient appointments. Patients can simply call the Clinic telephone number and schedule an appointment with the doctor. The Front Office Executive or the Staff has access to the timeslots when the doctor is available for appointments. The Staff can even book overlapping appointments in case of contingencies and emergencies.
The patient can provide details such as name, mobile number and preferred date/timeslot to the staff who can go on to book the appointment. SMS and email appointment confirmations are sent to the patient. Reminder SMS are also sent to patients. Staff can also reschedule and cancel appointments from the app. Appointments to all services offered by the doctor can be booked including teleconsulting and video call.
The app allows the clinic staff to book appointments for patients anytime anywhere. It can be done outside clinic working hours and a single staff can book appointments across multiple doctors and multiple clinic locations.
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